Updates on the Carnival Triumph situation can be found below. To view an update, please click the + sign on the right side of the boxes below. The most recent update is already open.
February 14, 2013 Updates
[toggle title=”9:55 pm Update” state=”close” ]The Carnival Triumph is approaching the Alabama Cruise Terminal in Mobile. She is expected to be alongside in about 45 minutes. Debarkation should begin 15-30 minutes after docking.[/toggle]
[toggle title=”4:45 pm Update” state=”close” ]The Carnival Triumph is scheduled to arrive around 10:00 pm tonight in Mobile. Carnival has announced that mooring will take a few hours and that debarking guests will take between 4-5 hours.[/toggle]
[toggle title=”3:00 pm Update” state=”close” ]The Carnival Triumph is now approaching Mobile. Watch a live feed of the Triumph from CNN here: http://www.cnn.com/video/?%2Ftab%2Flive#/video/cvplive/cvpstream3
One of the tug’s towing lines have snapped and is being replaced. The Carnival Triumph is moving around 1mph.[/toggle]
February 13, 2013 Updates
[toggle title=”6:30 pm Update ” state=”close” ]Carnival Cruise Lines has announced further compensation for the passengers aboard the Carnival Triumph, currently being towed via tug boats to Mobile, Alabama after an engine room fire early Sunday caused a loss of propulsion.
All guests on the current voyage will receive further compensation of $500.00 per person.
Gerry Cahill, President & CEO of Carnival Cruise Lines said: “We know it has been a longer journey back than we anticipated at the beginning of the week under very challenging circumstances. We are very sorry for what our guests have had to endure. Therefore, in addition to the full refund and future cruise credit already offered, we have decided to provide this additional compensation. I look forward to welcoming everyone to Mobile tomorrow and have mobilized our full resources to assist and support them as they travel home.”
As previously announced, all 3,143 guests on board will receive a full refund of the cruise along with transportation expenses and reimbursement of all shipboard purchases during the voyage, with the exception of gift shop, art purchases and casino charges. All passengers will also receive a future cruise credit equal to the amount paid for this voyage. [/toggle]
[toggle title=”3:15 pm Update” state=”close” ]Carnival has dispatched a third tugboat to assist in towing Carnival Triumph to port. The tugboat is currently en route from Port Fourchon, Louisiana, and is expected to arrive at the ship this evening to further support the vessel’s return to Mobile, Alabama, on Thursday. The U.S. Coast Guard continues to be on the scene as the ship is in tow.
We are mobilizing approximately 200 people to be on the ground in Mobile to support the Carnival Triumph’s arrival and guests’ travel home.
We are currently finalizing travel arrangements for guests from Mobile. Carnival Triumph guests were given the option of boarding buses directly to Galveston or Houston, Texas, or to spend the night in a hotel in New Orleans, where they could rest before flying out on private charters the next day. Carnival will cover all travel related and incidental expenses.
Carnival has reserved and arranged the following: approximately 100 motor coaches; more than 1,500 New Orleans hotel rooms; multiple charter flights from New Orleans to Houston on Friday; and transportation from Houston to the Port of Galveston so that guests may retrieve their cars if they drove to the port.
Carnival Cruise Lines has also announced the cancellations of 12 additional voyages of the Carnival Triumph following an engine room fire that has left vessel without propulsion. The 12 cancelled cruises, which encompass sailings from Feb. 21 through April 13, 2013, are in addition to two previously cancelled voyages scheduled to depart Feb. 11 and Feb. 16.
Guests on the affected sailings will receive a full refund of their cruise fare, as well as non-refundable transportation costs, pre-paid shore excursions, gratuities, and government fees and taxes. Guests will also receive a 25 percent discount on a future three- to five-day Carnival cruise or a 15 percent discount on a six- to seven-day cruise. Travel agent commissions will be protected.
Carnival sincerely apologizes for this disruption in our guests’ vacation plans.
There are 3,143 guests and 1,086 crew on board. We continue to update the designated emergency contacts for all guests presently on board Carnival Triumph. Concerned family and loved ones of guests and crew may call 888.290.5095 or 305.406.5534.[/toggle]
February 12, 2013 Updates
[toggle title=”10:00 pm Update)” state=”close” ][/toggle]
February 11, 2013 Updates
[toggle title=”9:00 pm Update” state=”close” ] Update from CEO Gerry Cahill:
Earlier this evening, the first of two tugboats arrived and is tied up to the ship with the second expected in the early hours of Tuesday morning. We had originally planned to tow the ship to Progreso, Mexico, the closest port to the ship’s location early Sunday. Since that time, the ship has drifted about 90 miles north due to strong currents. This now puts the ship nearly equidistant to Mobile, Alabama and given the strength of the currents, it is preferable to head north to Mobile, rather than attempt to tow against them. We now expect to arrive in Mobile sometime on Thursday, roughly the same time the ship would have arrived in Progreso given the distance the ship has traveled. From there, we will provide the necessary transportation to get our guests home. Mobile also provides simpler re-entry, particularly for the 900 guests onboard traveling without passports.[/toggle]
[toggle title=”3:05 pm Update” state=”close” ]Vessel Location & Towing
“The vessel is currently without propulsion in the Gulf of Mexico and awaiting the arrival of two tugboats which will tow the ship to Progreso, Mexico, which is the closest port to the ship’s current location. The ship is expected to arrive in Progreso late Wednesday and guests will be flown from Mexico back to the U.S. on chartered aircraft which the company is currently working to arrange. Currently, a team consisting of additional technical crew and guest service personnel is en route to the vessel and is expected to arrive via boat later today. All appropriate authorities including U.S. Coast Guard have been notified and a U.S. Coast Guard cutter is presently on site next to the Carnival Triumph and in communication with the ship.
The ship has maintained emergency generator power since the fire occurred and the technical team on board has been successful in gradually restoring auxiliary power to operate some basic hotel functions. Currently, public and cabin toilets are operational in certain sections of the ship, power has been restored to a limited number of elevators, and some power in the Lido dining area is providing for hot coffee and limited hot food service. Guests have been supplied with food and refreshments throughout yesterday and this morning and the ship has supplies on board to last until the vessel returns to port. Yesterday afternoon, the Carnival Elation rendezvoused with the Carnival Triumph and supplied dinners for the guests on Carnival Triumph, along with additional provisions. Early this afternoon, the Carnival Legend will also be on site to do the same. “[/toggle]
February 10, 2013 Updates
[toggle title=”7:45 pm Update” state=”close” ] New statement from Carnival regarding debarkation of guests from the Triumph: “The ship’s technical crew has determined the vessel will need to be towed to port. A tugboat is en route to the ship’s location and will tow the vessel to Progreso, Mexico, which is the closest port to the ship’s current location. This will enable us to disembark guests and get them home as quickly as possible. The ship is expected to arrive in Progreso Wednesday afternoon and guests will be flown from there back to the U.S. There are 3,143 guests and 1,086 crew on board. Guests are being provided with food and refreshments. Another Carnival ship, the Carnival Elation, is currently on scene and transferring additional food and beverage provisions to the Carnival Triumph.” [/toggle]
[toggle title=”4:06 pm Update” state=”close” ]Statement from Carnival regarding future sailings: “Carnival has contacted guests booked on the next voyage which was scheduled to depart tomorrow to make them aware of the situation and advise that tomorrow’s voyage will not depart as scheduled. Guests have the option of cancelling now and receiving a full refund or waiting for further information to determine if a shortened, partial voyage may be possible.” [/toggle]
[toggle title=”4:05 pm Update” state=”close” ]Statement from Carnival regarding current situation: “The vessel is currently without propulsion and the ship is operating on emergency generator power. The ship’s technical crew is continuing to assess the damage and attempting to restore power. In the meantime, a tugboat is being dispatched to the ship’s location in the event it is needed. All appropriate authorities including U.S. Coast Guard have been notified There are 3,143 guests and 1,086 crew on board and all guests have been asked to remain in the ship’s public areas and open decks for their comfort. Guests are being provided with food and refreshments. All guests on the current voyage will receive a full refund inclusive of gratuities and any transportation expenses.” [/toggle]
[toggle title=”3:25 pm Update” state=”close” ]Earlier this morning the Carnival Triumph suffered an engine room fire while the ship was sailing about 150 miles off the coast of the Yucatan Peninsula. There are no reported injuries. According to other reports, the ship’s automatic fire extinguishing systems were activated and the fire was contained to the aft engine room. While the small fire was contained, the ship is now apparently without propulsion. The ship’s emergency electrics are currently running on an emergency generator. Carnival has stated that the firefighting squads on board are currently monitoring the situation. All 3,143 guests have been asked to remain in the ship’s public areas and open decks. Carnival says it is in the process of contacting the designated emergency contacts for all guests on board. [/toggle]
Featured image: USCG